Privacy Policy

1. Information We Collect

We collect information you provide directly, such as your name, business email, phone/WhatsApp number, company details, and inquiry messages submitted through our contact forms.

We may also collect usage information about how the platform is used in order to operate, maintain, and improve the Service.

2. How We Use Information

We use the information we collect to provide and improve the Service, process billing and invoices, respond to inquiries, and communicate with you about your account and the Service.

3. Data Security

We implement appropriate technical and organizational measures to protect your data, including secure account access, role-based access, activity logging, and infrastructure monitoring.

4. Data Sharing

We do not sell your personal information. We may share information with trusted service providers who assist in operating the Service, subject to confidentiality obligations, or as required by law.

5. Retention

We retain personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Contact

For privacy-related questions, contact support@kanio.id.