Acceptable Use Policy

Last updated: 2026

1. Lawful Use Only

You must use ION SHOP and its products only for lawful purposes and in compliance with all applicable laws and regulations, including those relating to outbound communications, telemarketing, voice automation, and data protection.

2. Responsible Outbound Communication

When using outbound calling, campaigns, or voice automation, you are responsible for ensuring calls are made only to numbers you are authorized to contact, in accordance with applicable consent and do-not-call requirements.

3. Prohibited Activities

You may not use the Service to: engage in fraud or deceptive practices; send unlawful, harassing, or abusive communications; attempt to gain unauthorized access; interfere with the operation of the Service; or use the Service in a way that violates the rights of others.

4. Customer Responsibilities

You are responsible for the conduct of your agents and the content of communications made through your workspace, and for maintaining the accuracy of your account and billing information.

5. Enforcement

We may suspend or terminate access where we reasonably determine that the Service is being used in violation of this policy or applicable law.

6. Contact

Report concerns to support@kanio.id.